Ivins Man Camps Out in Front of Chase Bank After Receiving Counterfeit Bill

chase bank counterfeit bill
Kipp Hagaman, sons Ezekiel and Israel and his wife Heather stand in front of Chase Bank with a cardboard sign. | Photo by Tracie McFarlin, St. George News

ST. GEORGE – An Ivins man says he received a counterfeit $100 bill from Chase Bank.

Kipp Hagaman has camped out since Tuesday on the street corner in front of Chase Bank, 95 E. Tabernacle St. His large cardboard sign read:“Chase Bank Passed Me A Counterfeit $100 Bill!!”

According to Hagaman’s transaction receipt from Chase Bank, on March 15 at 3:53 p.m., he withdrew $2,000 from an account at Chase Bank on 95 E. Tabernacle St.

Hagaman said he received his $2,000 from Chase Bank as twenty $100 bills. He said that when he entered the bank he only had $3 on his person.

“I know that I had no other $100 bill,” Hagaman said. “I came here because I had bills to pay.”

After receiving his money at Chase Bank, Hagaman said he went directly to Check City, 490 W. St. George Blvd. According to his Check City receipt, he paid them $1,000 cash for a bill at 3:59 p.m. According to a second receipt from Check City, he then sent a six-page fax at 4:12 pm and paid $3 cash.

Hagaman said that he left Check City at about 4:13 p.m. and then went to America First Credit Union, 1564 W. Sunset Blvd. He said he attempted to pay another bill with the ten remaining $100 bills he received at Chase Bank.

Hagaman said that the teller at America First Credit Union thought one of the $100 bills was peculiar. Hagaman said that the teller spoke with the assistant branch manager and that they told Hagaman that one of his $100 bills was counterfeit. Hagaman said they asked him where he received the bill and he said Chase Bank.

America First Credit Union confiscated the counterfeit $100 and gave Hagaman a photocopy of the front and back of the counterfeit bill. The assistant branch manager also gave Hagaman a letter that stated Hagaman had brought in a counterfeit $100 bill.

Hagaman said the America First Credit Union assistant branch manager told him to take the photocopy of the counterfeit bill, the letter, and his withdrawal receipt from Chase Bank back to Chase Bank and tell them what happened.

Hagaman said the assistant manager said Chase Bank would probably “make it right.”

Hagaman said he went back to Chase Bank and spoke with branch manager Bev Jacobson.

“She said she was sorry,” Hagaman said. “She was very sympathetic but said it’s Chase’s policy that once you leave the building, it’s on you and you should check your money.”

Hagaman said he went back to Chase Bank again Wednesday morning at about 9:30 a.m. to try to resolve the matter.

“I came here in good faith trusting that I’d get money and not a piece of paper that’s worthless,” Hagaman said.

Hagaman said that the people at Chase Bank were still not willing to help him Wednesday morning.

After speaking with them, Hagaman sat in front of Chase Bank in a lawn chair on the sidewalk of the corner of Tabernacle Street and 100 East. He held a small sign and told people entering the building what happened to him.

Hagaman said that at about 2:30 Wednesday afternoon, after he spoke to the first Chase Bank customer, an assistant manager of Chase Bank came outside. Hagaman said the assistant told Hagaman that bank officials would have him arrested if he did not leave. She also said that a Chase Bank regional authority said that Hagaman should be physically removed from the property.

Hagaman said he was sitting on the sidewalk of the street corner, not on Chase Bank property.

“I gave (the assistant manager) a brief tutorial about the definition of public property and how the First Amendment works,” Hagaman said. “And I sat back down.”

Hagaman said he sat in front of Chase Bank until Chase Bank closed Wednesday. He was in his lawn chair on the street corner Thursday morning when the bank opened. This time he had a much larger sign.

Hagaman said that the police did not speak with him until Thursday, when he called them himself. He asked them to make sure he was not in violation of any laws while sitting on the street corner with his larger sign. He also filed a police report about receiving the counterfeit $100 bill.

Hagaman missed work while he sat outside Chase Bank.

“I’m going to stay here until I get $100,” Hagaman said. “I left (the branch manager) a voice mail yesterday telling her my price is going to go up. I’m losing wages – I’m not unemployed.”

He added, “I would prefer to be working but I’m done being bullied.”

Hagaman said that a manager of a local U.S. Bank stopped and invited him to open an account there. The U.S. Bank manager also offered to buy Hagaman lunch.

Hagaman’s mechanic brought him breakfast this morning.

“Public support has been off the charts,” Hagaman said.

Jennifer Jackson, owner of Planet Beach Contempo Spa (2376 E. Red Cliffs Drive, Suite 304, St. George) stopped to encourage Hagaman.

“It’s awesome that he’s on the corner in front of the bank,” Jackson said. “Sometimes when people get bad service, they don’t speak up.”

She added, “If people don’t speak up, nothing changes.”

Heather Hagaman, wife of Kipp Hagaman, had a request for the public.

“We are requesting people call the bank and tell them they think this is wrong…call and support the little guy. A bank can absorb $100 better than a normal person can.”

Heather Hagaman continued, “This isn’t the first battle we’ve had with (Chase Bank) but this is the worst and most unfair. This is the straw that broke the camel’s back.”

She added, “If it’s not us, it’s going to be someone else.”

Hillary Bone, a teller at the Chase Bank location, told St. George News that Chase Bank had no comment. She referred St. George News to a Media Relations Officer with Chase Bank’s corporate office. The media relations officer did not return St. George News’s phone call.

As this story went to print, Chase Bank gave Kipp Hagaman a deposit receipt showing that $100 had been deposited into his account. Hagaman packed up his sign and lawn chair and went home.


Copyright St. George News, SaintGeorgeUtah.com LLC, 2011, all rights reserved.

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  • Rose March 17, 2011 at 2:42 pm

    Tell Kipp he needs to move his money to a local bank. Chase bank is one of those who ruined our economy and probably pays way fewer taxes than they should. Local! Mountain America CU has been awesome to me for over 20 years.

    • Heather Hagaman March 17, 2011 at 4:19 pm

      Thanks for the tip….we will be closing our CHASE acct. as soon as possible!!!!

  • john March 17, 2011 at 8:19 pm

    This is a little much. Instead of missing work and camping out with his kids and wife like it’s a circus, he could have went up the chase bank chain (hint; it doesn’t stop at the branch manager). I know this town has absolutely NOTHING to report when it comes to news and this is a big deal to them, but it could have been easier to talk to the district or regional manager before making this spectacle. It was his choice to miss work and have his family join him for this protest so he won’t be getting anything else other than a company apology and his money so I hope he had vacation time to use.

    • Kipp Hagaman March 19, 2011 at 5:21 pm

      Dear John……

      My sizzling hot wife and beautiful kids did not camp out with me. They brought me lunch and coffee to show their support. Their visit just happened to coincide with the reporter showing up. I didn’t ask for the publicity, I just asked for my hundred bucks……. and I got it, thank you very much!
      Oh, and I don’t ask for vacation days, and I didn’t “miss work”, not that it’s any of your business, but fyi…

      • Melanie March 24, 2011 at 8:49 am

        Way to go!!! Enough of this fraud going on. Now the banks even are giving worthless money to make their bottom line. Just pathetic. Great for you.

  • Ethan March 18, 2011 at 8:50 am

    Aside from the fact that the news this town has nothing better to report than a ridiculous story like a counterfeit bill (as John stated), it’s people like this clown who are bringing the city down in general. This has nothing to do with local v. national businesses, as a local bank would have responded the same way, but it has everything to do with a man and his family who have nothing better to do. So the bank hasn’t commented… Understandable, right? Why would any business waste their time defending and/or justifying anything when nobody will ever know which side of the story is (most) accurate?

    I had a similar experience at a bank where I was given a counterfeit bill, and I was told I would have to wait a couple days for the “loss” to be handled and they would take care of it. They took care of it. If this happened late Tuesday, and by 10:00 Wednesday morning he was camped out front, I doubt that’s enough time for anybody to make any informed decision on the process. Had the clown acted like an adult and done what John suggested (everyone has a boss), he most likely would have had this taken care of. Instead, he acted like a child stomping his feet and refusing to budge, taking time off from his (alleged) job… don’t we all know that you don’t give attention to a stubborn child?

    I would be afraid to own a business in this town just because of people like Mr Hagaman. He’s ruining it for the rest of us. While there are supporters of “radical” people like him, the story didn’t mention how many people ignored or laughed at him as they passed by.

    As for Heather Hagaman and her previous comment, I’m sure you could have closed your Chase account the day you had your problem. It probably won’t take very long, and I’m sure they’d appreciate it. I feel bad for the next bank you open an account with… Maybe you should stick to places like Check City for your financial needs.

    • Kipp Hagaman March 19, 2011 at 5:16 pm


      The tone of your comment seems to smack of self-righteousness. I suspect that if you had come by Chase (or met me anywhere else for that matter) you likely would not be as quick to judge. I’m sure that you enjoy referring to me as a “clown”, and referring to my “alleged” job, from the comfort of your own home. I would be thought of as “radical” by anyone whom does not possess the internal fortitude to draw a line in the sand when you are mistreated by a business (or an individual for that matter).
      For the record, I never threatened these folks, or even raised my voice, I exercised the rights afforded to me by the first amendment, which as a military veteran, I had a hand in defending for myself and for you. I don’t need to ask if you are a veteran, I know the answer based on your comments. You don’t have any soldier in your blood.
      It’s funny that you referred to being afraid of people like me, and in the next breath, hurling insults. Accordingly, you probably should fear “people like me”. We tend to stick up for ourselves against folks whom would mistreat us or insult us or our families.
      As the economy worsens, I hope that you will one day need the services of someone like Check City. When you see me there, be sure to identify yourself and to call me a clown…….

    • Laurie March 24, 2011 at 9:11 am


      • Laurie March 24, 2011 at 9:15 am

        Good job Kipp. I am proud of you for standing your ground.

  • Julie March 18, 2011 at 6:13 pm

    I think this was a great article! A reminder in life perhaps, we all need to slow down and think about the daily successes of the average American. Who cares how Kip chose to solve a problem, it got solved. Isn’t that what matters? Furthermore, the article must have had a catchy title, and kept the reader(s) interested long enough that they read it all the way to the end and left a comment. I say; good for Kip! And to the journalist for keeping us informed and entertained, thank you.

  • Kipp Hagaman March 19, 2011 at 8:33 am

    I am the clown. I have been bullied by Chase bank for 8 years, and that was the straw which broke the proverbial camel’s back. I am self employed, so I can take time off whenever it’s necessary, and while I was in front of Chase, I made work calls and set appointments for the following days. If you would treat folks the way Chase treated me, you should be afraid to own a business in this town. Successful business owners know that customer service is top priority and that customers come first. Chase and many other large national companies have lost sight of this. Every now and thenan individual stands up and decides not to take it any more. That was the case here. I have a successful business and a beautiful family, AND I got my hundred bucks! I missed 6.5 working hours total, and made an important stand for everyone whom has been pushed around by a big business. Don’t hate me, imitate me.

  • Shar G. March 19, 2011 at 1:57 pm

    I’m surprised that anyone would have a prolem with a peaceful protest, considering that Mr. Hagaman was told that he wouldn’t be reimbursed.

    Ethan says that he had a similar experience and was told he’d be reimbursed in a couple of days – but he didn’t say which business this was at – it’s doubtful it was Chase/Washington Mutual, which received millions of dollars in bailout monies.

    I’m neither embarrassed nor upset by the “radical” protest of a man who spent his own time protesting the way that he was treated, and who obviously didn’t care if someone laughed at him or not. He was honestly advocating for himself.

    It was just plain mean to say “alleged” job and to intimate that you believe yourself to be better than him because he paid a bill at Check City. Would it be better if he were to create a website that victimizes people who requested chargebacks from internet predators (Badcustomer.com)? Would it be better if he were to misrepresent his business and overcharge millions of people so that he could act like a big man to his community?

    I’m not sure what Mr. Hagaman was “ruining for the rest of us,” other than to stand up for his beliefs. Isn’t that how our community was founded?

    • Kipp Hagaman March 19, 2011 at 5:22 pm

      Thank you Shar, your support means a lot to myself and my family!

  • Chief yellowtail March 19, 2011 at 3:26 pm

    I am proud of you Mr. Hagaman!

    Ethan, I disagree with your life.

    That is all.

    • Kipp Hagaman March 19, 2011 at 5:24 pm

      Thank you Chief Yellowtail for your support. As you can imagine, I didn’t enjoy being out there, but felt that I needed to stand up for myself and for my family, even if some might think me a fool…… Again, thanks!

  • turkey March 19, 2011 at 8:53 pm

    Not alot of people there have the guts to do what you did…For that I commend you Mr. Hagaman. My husband and I once stood up in court against a popular auto dealership there in St George that no one else was willing to go up against, and guess what!?!?!? WE WON!!! AND THEY GOT SHUT DOWN!!! Those that are treated poorly like this really need to take a stand and fight for what is right, not only for themselves as a victim, but for all those other victims out there that are too afraid to do anything about it. That’s what we did, and in our opinions, EVERYONE that was a victim of this dealership won by them being closed down.
    Again, good job Mr Hagaman!!!

  • Meganathema March 22, 2011 at 12:41 pm

    Chase doesn’t think it’s a problem that they were circulating a counterfeit bill? I’m unimpressed with their reaction, to say the least.

  • Dwayne March 22, 2011 at 1:50 pm

    Impressive. Most impressive. I love the large sign. As I get older I take less and less guff. You done good and I wish you all the best.

  • Jen Watkins March 22, 2011 at 4:34 pm

    Any comments with profanity in them will be removed. Anyone using an email account or name that looks like they are representing St. George News, will also be removed.

  • Nighthawke March 22, 2011 at 8:52 pm

    One a counterfeit bill is discovered, the Secret Service should be the first ones on the job. Submit and keep copies of all paperwork filed with all involved parties and submit a bill containing the stated amount of the bills to the bank in question, including copies of the inventory receipt from the Secret Service.

    Bank refuses, file in small claims court. It’s easy!

    Bank still refuses, file for Sheriff’s Auction to reclaim outstanding debit.

    Watch Chase squirm as deputies pull equipment out of branch to pay for the debt enforced by the court.

    Profit from the publicity as the bank reels from audits by both their corporate accounting department and the US Treasury.

  • FREE PALESTINE March 23, 2011 at 9:27 pm

    Bravo Kip!

  • I 8 1 2 myself March 23, 2011 at 9:31 pm

    Chase did it to me too. I had Washington Mutual Credit card. And one day, without any written
    letter, the credit card was changed to Chase. I didn’t receive the bill, and I was late paying my credit
    card for the first time in 10 years. I have never paid an interest, let alone a penalty up to this point.
    I had figured if I call Chase, they will forgive at least one mischief. NO. They slapped me with $40
    in penalty.

    I argued with Chase on the phone for close to one hour. Actually, I just kept him on the
    phone for an hour while I was doing my work, cause I was so pissed. I guess they just can’t
    hang up on the customer. After an hour, I came back and the guy was still on the phone.
    It was unbelievable. Well, I was only late for two days, so it didn’t go on my credit. But if it
    did, oh, I would probably have lost it.

    I thought about going out there and go on the shopping spree for $8000 which was in my credit.
    I didn’t against my desire to purchase a home of my own. Instead, I didn’t even renew my
    credit card and withdrew every penny from my account at Chase.

    And when I tried to make an offer for a foreclosed home, I had to deal with Chase again.
    They begged me to go with Chase for mortgage. I really wanted to give him a finger, after
    explaining why I hate Chase. I didn’t. Cause the guy was very professional. And I was with
    my son.

  • israel is no friend March 23, 2011 at 10:14 pm

    good for you Kip. all the big banks are the same… chase, B of A, wells fargo. run by scum bags.
    thats why i bank at my local credit union. better rates, better service and they dont try to corn hole you when you turn around. credit unions..they are very American

  • ED March 24, 2011 at 12:34 am

    This is pretty much the norm..
    A friend of mine told me this years ago..he was a collection manager at a local bank.. that as fast as the banks receive counterfit bills..the banks then want to get them right out of the system…by returning them all backas cash to unsuspecting customers…the banks dont get reinbursed for giving the counterfits to the authorities..so they dump em…
    Congrats to the person that had the balls to call them to task on this…!

  • Don March 24, 2011 at 4:34 am

    The real two clowns here are John and Ethan. KIP’s conduct was lawful and did not harm anyone. It did draw attention to the branch and the manager that thought by stating policy she would dismiss him. And BTW isn’t it the banks responsibility to check for counterfiet cash in their reserves. Their suppose to be the experts especially with all the high tech equipment they have. The branch manager caused the situation NOT Kip. She should be demoted or fired!!!

  • Nora March 24, 2011 at 9:03 am

    Kip, thank you for showing that there are people out there who are willing to sacrifice their time and put an efforts into what’s is the right thing to do. It’s not so much about the value of $100.00, it’s about standing up for what’s right, and if all of us stood up for what’s right, the wrong would be less!. Never mind those who would not be bothered with the truth, people are far too busy watching crap on TV and not caring about the problems that our country is facing. When a large financial institution hands out bad money, a bill here and a bill there, they should be held accountable for that. That’s a crime to be passing out bad money, isn’t it? the banks should be liable for checking the bills that comes into their hands, that’s their job! And you and your family should be rewarded for your efforts in correcting the mistake, more people like you is what our country needs. if any person takes in a counterfeit bill and the bank notices it that person would probably be arrested. Good for you to stand up the the bank, Chase or any bank, and good for your children knowing that they should not be treated unfairly, best of luck and best wishes.

  • Bekki Watkins March 24, 2011 at 10:59 am

    When royally screwed by JPMorgan Chase, you feel deeply passionate about standing your ground. Chase is loyal to only Chase and will stoop to any level to take any amount of money, anyway they can. This might sound petty to most, but until you’ve been burned/bullied by them, you have no clue how evil they really are. Chase is out of control on every level. Good for you Kipp, take your money and run. Stand up for yourself, because no one else will. Great lesson to your children.

  • indio007 March 24, 2011 at 1:20 pm

    Where did Chase get the $100 to deposit into his account?
    Makes you wonder why they wouldn’t type 1-0-0 into the computer screen.

  • Brian March 24, 2011 at 2:04 pm

    Everyone knows that Chase Bank prints $100 bills. This guy is an idiot for banking there, and deserves everything he got.

    There is a sucker born every minute. So what? What’s the news?

  • Fiat Facade March 24, 2011 at 2:11 pm

    This may come as a surprise to 99% of the people here, but the counterfeit $100 bill is worth as much as the real one is… NOTHING. It’s a fiat paper fraud that the banks have been perpetrating on us for the last 100 years. Only gold and silver are real money… the Constitution even says it. Do some research… utilize you tube. The truth is out there.

  • Ron Paul 2012! March 24, 2011 at 2:17 pm

    This is a very tragic story. The fact that both Kipp and the bank personnel value a piece of paper that is just a note, and not a bond, and that is backed by the “full faith and credit in the United States.” What they don’t understand is that there is no intrinsic value in the dollar any more. It is completely worthless. Why?

    The US debt is just days away from exceeding the GDP. When that happens, there is no such thing as “faith or credit in the United States.” Is there? Dollars are not money – not credits, they are IOUs – debt. Keep your debt to yourself Bernanke!

    I don’t trust the US government anymore, so they have at least lost my faith and credit, which I give them as a member of The People.


  • Stephen March 24, 2011 at 2:27 pm

    This story reminds me of when I sent my 401k distribution check to JP Morgan Chase to open up an OptionsXpress account. Somehow, and I have no idea how, Bank of America cashed it. When Deutsche Bank (Fidelity – 401k.com) told me that it had been cashed by Bank of America, I was completely dumbfounded. Then, it took eight (8) months to get the money back!

    Whatever these banksters do, and how they work is a complete mystery to me. How a check that was addressed to JP Morgan Chase ended up in the hands of Bank of America, and got cashed by them even though neither the letter nor the check were addressed or made out to them – THE WORLD WILL NEVER KNOW.

    Banksters are all a bunch of scumbag scamster shysters.

  • Andy March 24, 2011 at 4:37 pm

    Hopefully, this will deter enough people from opening a JPM account. Its about time folks stood up to the criminal activity the banks engage in.

    Oh, and if anyone from Chase upper management is reading this, no no no, i will now nver ever consider opening an account with your bank.

  • pat bahn March 24, 2011 at 6:33 pm

    In april 2008, I needed to withdraw $40,000 from a small company checking and savings account
    from Chase Manhattan. They took 11 days to provide a check. I realized that Chase was at that point technically bankrupt when I was speaking with the Chief Legal Counsel in Manhattan and he was trying to explain why they weren’t legally required to provide me with funds.

    I suspect Chase is so skint they can’t make good on a Bad $100 now.

    This is a sign to Short Chase stock.

  • Jess Rodda March 24, 2011 at 7:04 pm

    Ethan, you are an embarrassment….I sure hope you haven’t reproduced, and don’t plan too.

  • Jenifer March 24, 2011 at 7:25 pm


    I’m envy of your braveness. It was amazing your courage, Here in Brazil if people speak out like you did may things would work better as things in The USA.

    Great job.

    Cheers from São Paulo/Brazil

  • Mary March 24, 2011 at 11:37 pm

    Peronaly.. if we as a collective country did the same thing as Kip and stood up …. said ‘enough already’ and stood our ground, we may be able to affect some real change. As long as we have those who think that actions like Kip’s are a waste of time and make their towns look bad, things won’t reallly change much. I can think of over a hundred other ‘enough already’ issues that we all should stand up and protest in as dedicated a fashion as Kip. We, ‘the people’ are being swallowed up by the rich and by politics and corporate America. We lose jobs, homes and good credit ratings because the ‘powers that be’ make bad business choices. We all pay the price for their mistakes and the problem really is… they KNEW they would not have to face any music. They KNEW we’d pay for it.

    Way to go Kip. I hope you start a trend. It would benefit all of us if we all took these things as seriously. $100 is a lot of money these days. Maybe not to some one who burns $100 bills on a $5000 dress or suit, but for the regular guy… its 2 full tanks of gas… well almost 2!

  • lynn-marie March 25, 2011 at 5:38 am

    KIpp – Very well done. Best wishes to you and your family.

  • MrsB March 25, 2011 at 7:09 am

    I’d check my monthly statements from now on, just to make sure the bank doesn’t “backtrack” that $100 credit, like my Bank of America branch did when fraudulent charges from Paypal came in. I never wrote checks, preferring to withdraw from an ATM instead. The people in the main bank credited my account then debited my account then credit and then debited amount 10 times in all, leaving me with an overdrawn account balance that went into collections. Banks are not very good at keeping accurate track of accounts with fraud activity. My daughter has a savings account at Chase and now I’m concerned about the credibility of keeping her college tuition funds in there. I applaud the gentleman who stood up to the bank. Just keep a watch on future statements to make sure no slight-of-hand is conducted.

  • Renee March 25, 2011 at 2:41 pm

    Kip set an example for all of us. If we are being cheated, we need to stand up for ourselves.
    Kip was right in bringing the public’s attention to how this bank treats its customers.

    Congratulations for getting your money back, Kip. And kudos to your family and community of
    friends who supported you. You are all heroes who make America a more honest, better country.

  • Sunny April 1, 2011 at 7:55 pm

    Kudos to you for getting your $100 back. Our family had a Chase account for a little over two years when the original credit line through another bank was bought out by them. They were terrible, always changing the rules, awful to deal with, etc. We ultimately closed the account, went elsewhere and now avoid them like the plague. We’ve also been members of Mountain America for over 20 years and never had a problem with them! They are wonderful.

  • kareninca April 1, 2011 at 8:21 pm

    I can’t believe that people are criticizing this guy. He stands up for his own rights, and for those of everyone else, and they complain??? We need a lot more people like him.

    BTW, I wouldn’t bank at Chase for anything. I patronize a local credit union.

  • Jennefer Yvonne April 4, 2011 at 9:52 am

    Just wanted to add my .02 cents about Chase Bank. The local Assistant Branch Manager here stole $100.00 dollars from me last year when she claimed to have a house for rent on the west side of St. George. We put $100.00 down in a money order from Chase Bank and then we were told that the house was no longer available for rent. And she refused to give us our money back! It was a complete hoax. I trusted her because she was an assistant Branch manager (I know my mistake to ever trust a banker!). I have had other issue with Chase Bank as well. I am glad this man got his money back!

  • Brett April 6, 2011 at 8:26 am

    Good job. I haven’t heard many good things about Chase Bank. I do agree with Rose, Mountain America is wonderful.

  • Cheese ball April 9, 2011 at 4:27 pm

    Ethan, is that you..?…….
    What’s your motive for the bad mouthing?
    Who are you?
    Why are you?
    What are you?
    I’m very confused with your tactics. You seem to be on the wrong side of right and wrong. Have a great day Ethan!

  • Nadia April 19, 2011 at 1:07 pm

    Thank you for doing this article..I was going to open an account but have decided not to. I believe they owe you more than your $100 for time lost. I am sticking with local banks. Thank

  • Ethan April 21, 2011 at 9:33 am

    Oh, I’m here. Don’t worry. I’m just getting my kicks and giggles from all of you nutcases thinking that this guy did something productive. Yes, he got his money back… but I’m sure he would have been taken care of eventually. It’s hilarious to see that you people think that this is going to prove something to Chase, or that any part of the corporate office or management would bat an eye at what has happened. File a claim in court or report a debt to the Sheriff and watch them laugh as you, like Kip, waste your time and money (and probably theirs, too). I know it’s a small town here, but take a dose of reality and notice that Chase has opened 3 new branches in the last year or so, and that in the long run banks are all the same…

    Don’t believe everything you hear, folks. Keep this going. It’s great entertainment.

  • Ethan April 22, 2011 at 2:41 pm

    Oh, I’m here. Don’t worry. I’m just getting my kicks and giggles from all of you nutcases thinking that this guy did something productive. Yes, he got his money back… but I’m sure he would have been taken care of eventually. It’s hilarious to see that you people think that this is going to prove something to Chase, or that any part of the corporate office or management would bat an eye at what has happened. File a claim in court or report a debt to the Sheriff and watch them laugh as you, like Kip, waste your time and money (and probably theirs, too). I know it’s a small town here, but take a dose of reality and notice that Chase has opened 3 new branches in the last year or so, and that in the long run banks are all the same…

    Don’t believe everything you hear, folks. Keep this going. It’s great entertainment.

  • Eric Werny April 27, 2011 at 10:45 am

    Poor customer service is the norm for companies that are to big to fail. This was a good open discussion about one mans approach to solving the problem.

    Sometimes it has to sting a little bit before companies will move off the mark and try to solve the problem.

    This is a story of expecting results from a company that should provide results. Instead they had to be humiliated into action to do the right thing.

    May we will all learn the right lessons from this on all sides.

  • danielle May 9, 2011 at 11:42 pm

    I’m taking a wild guess here…. but sounds to me like Ethan has been the one to screw people over before. All I can say is I hope one day Ethan eats his words because remember Karma’s a ______. Good job Kipp!

    One thing I can say though, is this situation will never happen to me (knock on wood) because if I take money out, which I hardly do, I always check every bill right there in front of the teller… The problem is, if the bill is older than 1990, it isn’t the easiest to tell. Protect yourself so this never happens again…


  • danielle May 9, 2011 at 11:52 pm

    Also, another thing, in our town what is ruining it, isn’t people like Kipp, its the people MAKING THE FAKE BILLS! Believe it or not, there are people here who have been taking $5 bills and WASHING them and printing $100 bills on top, so that they have a “real” watermark. Well, If you are paying attention, you will notice on these bills the watermark is of Abe Lincoln and the face printed on the bill is Ben Franklin. Where I work, we have actually had one of these try to pass through, luckily an associate caught it and last I heard it was still being investigated. But these fake bills were linked to people in Ethan’s perfect community he seems to think Kipp is the one ruining… which would mean that my company is ruining it too by denying the “customer” their purchase with their fake bill.

  • Str8Realtalk May 15, 2011 at 10:19 pm

    It’s just known as Chase, not Chase Bank, jus sayin. Btw, this is way overboard, only here smh.

  • Str8Realtalk May 15, 2011 at 10:28 pm

    Screw banks, u ppl are really gonna hate life when one day our electrical grid and communications all get wiped out from some solar storm or terrorists, and can’t withdraw ur money!! I’ve got peace of mind knowing MY money is in my bedroom. ’nuff said.

  • Shirley August 25, 2011 at 1:45 pm

    Wow. I came across this article via a Google search today because it just happened to me today too in Florida. One of the eleven $100 bills I received from the teller at Chase is a counterfeit. It seems that Chase has some serious internal control problems. Seeing that my case is not an isolated incident makes me realize that I absolutely need to close all my accounts with them regardless how much inconvenience it’ll bring.

  • anonymous March 8, 2014 at 1:32 am

    Jennifer Jackson owner of Planet Beach, strikes again. Her generosity is unstoppable,both in her kindness and works.

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